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Government Departments

The Smart LAB has collected various I&T solutions for reference by relevant government departments to facilitate their formulation of innovative measures to improve public services. Departments can click HERE to find those solutions that match with their service needs, and identify suitable ones for Proof-of-Concept testing and trials in the Smart LAB.

Government departments can also invite innovative solutions for addressing their service needs by clicking HERE to raise their needs or contact us direct.

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Government departments can contact us should they want to know more about individual I&T solutions for proof-of-concept or technology testing.

Raise Service Needs

Part A. Business Needs

Please elaborate on the business needs and current challenges.

Please elaborate on the business needs and current challenges (Chinese).

(You may select more than one option)


(For Government internal reference only)

Please state the target date to start proof-of-concept trial.

Please briefly describe the expected outcomes.

Please briefly describe the expected outcomes (Chinese).

(Optional, you may select more than one option)


(Optional, for Government internal reference only)

Please provide additional information where appropriate (English).


(Optional, for Government internal reference only)

Please provide additional information where appropriate (Chinese).

Upload Supplementary File(s)
Only accept format :DOC, DOCX, PPT, PPTX, PDF, PNG, JPG and JPEG
Total files size up to 5.0 MB

Expected size of the Cover Image is 393px(width)x239px(height)

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Part B. Contact Information (For Government internal reference only)

Personal Information Collection Statement

  1. Purpose of Collection

    The personal data collected by means of this form will be used for the following purposes:

    1. Processing business needs of government bureaux/departments;
    2. Publishing on Internet and Government Intranet as information sharing;
    3. Recording and preparing statistics; and
    4. Facilitating communication among government bureaux/departments and I&T service providers.

  2. Transfer of Data

    The personal data provided by means of this form may be disclosed to other government bureaux/departments and I&T service providers.

  3. Access to Personal Data

    Subject to exemptions under the Personal Data (Privacy) Ordinance, you have the right to request access to or correction of personal data provided. Such request should be sent to the email address: smartlab@digitalpolicy.gov.hk.

  4. Enquiries

    Enquiries concerning the personal data provided, including the making of access and corrections, should be addressed to the Smart Government Innovation Lab by either of the following means:

    Address : Level 5, Cyberport 1, 100 Cyberport Road, Pokfulam, Hong Kong

    Email : smartlab@digitalpolicy.gov.hk

    Tel No. : 3855 6731

    Fax No. : 2519 7320

Important Notes

1. I/We confirm that all the information provided in this form is true, complete, accurate and does not infringe copyright/patent. I/We understand and agree that DPO or its partners or other parts of the Government has the sole and absolute discretion to: (a) use or share among themselves the information provided; and (b) publicise such information except those for Government internal reference only. I/We shall not claim against DPO or its partners or other parts of the Government for damages arising from such use, sharing and publication. I/We also agree to indemnify DPO and its partners and other parts of the Government for any claims for compensation made by any parties in relation to any copyright/patent issues associated with the information provided and its use.

2. I/We understand that neither the invitation nor the submission of proposal or related information constitutes a call for tender. The Government has sole and absolute discretion to decide whether or not to proceed with a tender, and if the former, how to proceed. The Government owes no obligation to the company/organisation that submitted the proposal, and shall not be responsible for any cost incurred or claimed by the company/organisation for the preparation of the proposal.

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