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Technology Forum - Embracing AI Series: A Journey into Natural Language Processing

The then Office of the Government Chief Information Officer, the then Efficiency Office, Hong Kong Cyberport, the Hong Kong Productivity Council and the Hong Kong Science and Technology Parks Corporation jointly organise a series of technology forums for industry players to share their innovative information technology (IT) solutions and success stories, and how such solutions can help enhance the quality of public services.

The 18th Technology Forum, themed on “Embracing AI Series: A Journey into Natural Language Processing” was held in hybrid mode - physically and online.  Expert speakers shared their insights into how to unleash the potential of Natural Language Processing (NLP) to enhance public services and improve operational efficiency in their daily work.  Moreover, participants networked with the AI experts, exchanged ideas, and explored innovative solutions that can enhance public service delivery.

Technology Forum - Embracing AI Series: A Journey into Natural Language Processing

10 January 2024 (Wednesday)
14:30-18:00

Venue: CyberArena, The Atrium of Arcade @ Cyberport
(*Live-streaming was arranged)

Language: Cantonese / Putonghua

Supplemented by presentation materials in Chinese or English

The Forum was successfully concluded.

14:00 - 14:30

Registration and Networking

VIP Tour

14:30 - 14:35

Welcoming Remarks

Ir. Eric CHAN, Chief Public Mission Officer
Hong Kong Cyberport

14:35 - 14:40

Opening Address (Chinese version only)

Ir. Tony WONG, JP, Government Chief Information Officer
Office of the Government Chief Information Officer

14:40 - 15:00

Presentation by Expert Speaker

Mr. Lawrence NG, Senior Staff Officer (Information Technology)
Hong Kong Customs and Excise Department

15:00 - 16:00

Presentation of IT Solutions by Industry – Harnessing Natural Language Processing for Enhancing Public Services

Chevalier (Network Solutions) Limited

Happy Work Happy Life

Recording Recording  Presentation Deck Presentation Deck 

DeepTranslate Limited

How LLM affects Translation?

Recording Recording  Presentation Deck Presentation Deck 

Fano Labs

Language AI for Public Services

Recording Recording  Presentation Deck Presentation Deck 

MindLayer Limited

Enhancing Citizen Services: Exploring the Large Language Models in Improving Interaction with Citizens

Recording Recording  Presentation Deck Presentation Deck 

RUM Technology Group Limited

Harnessing Natural Language Processing for Enhancing Public Services

SagaDigits Limited

Using LLM Agents and Dialogue Interface for Enhancing Public Services with Comprehensive, Secure and Privacy Protected Data Services

Recording Recording  Presentation Deck Presentation Deck 

16:00 - 16:20

Break

Guided Tour to Exhibition Booths (Physical)
Networking (Physical)

16:20 - 16:40

Presentation by Expert Speaker

Mr. Derek YEUNG, Chief Digitalisation Officer
Hong Kong Monetary Authority

16:40 - 17:40

Presentation of IT Solutions by Industry  Improving Operational Efficiency through Data-driven Decisions

Apoidea Group

Evolving with AI

China Mobile Hong Kong Co. Ltd.

AI Intelligent Customer Service Solution Contributes Social Services

Neufast Limited

Transforming Talent Acquisition with AI

Recording Recording  Presentation Deck Presentation Deck 

Optix Solutions Limited

Approve or Not Approve? That's the Question AI Can Handle

Recording Recording  Presentation Deck Presentation Deck 

Rivermap

NLP application for Megatrend Research

Recording Recording 

Wizpresso

Next-Gen Technology for Public Sector

Recording Recording  Presentation Deck Presentation Deck 

17:40 - 18:00

Exhibition and Networking (Physical)