Technology Forum - Embracing AI Series: A Journey into Natural Language Processing

The Office of the Government Chief Information Officer, the Efficiency Office, Hong Kong Cyberport, the Hong Kong Productivity Council and the Hong Kong Science and Technology Parks Corporation jointly organise a series of technology forums for industry players to share their innovative information technology (IT) solutions and success stories, and how such solutions can help enhance the quality of public services.

The 18^th Technology Forum, themed on “Embracing AI Series: A Journey into Natural Language Processing” was held in hybrid mode - physically and online.  Expert speakers shared their insights into how to unleash the potential of Natural Language Processing (NLP) to enhance public services and improve operational efficiency in their daily work.  Moreover, participants networked with the AI experts, exchanged ideas, and explored innovative solutions that can enhance public service delivery.

10 January 2024 (Wednesday)
14:30-18:00

Venue: CyberArena, The Atrium of Arcade @ Cyberport
(*Live-streaming was arranged)

Language: Cantonese / Putonghua

Supplemented by presentation materials in Chinese or English

The Forum was successfully concluded.

14:00 - 14:30	Registration and Networking VIP Tour
14:30 - 14:35	Welcoming Remarks Ir. Eric CHAN, Chief Public Mission Officer Hong Kong Cyberport
14:35 - 14:40	Opening Address (Chinese version only) Ir. Tony WONG, JP, Government Chief Information Officer Office of the Government Chief Information Officer
14:40 - 15:00	Presentation by Expert Speaker Mr. Lawrence NG, Senior Staff Officer (Information Technology) Hong Kong Customs and Excise Department
15:00 - 16:00	Presentation of IT Solutions by Industry – Harnessing Natural Language Processing for Enhancing Public Services Chevalier (Network Solutions) Limited Happy Work Happy Life Recording   Presentation Deck   DeepTranslate Limited How LLM affects Translation? Recording   Presentation Deck   Fano Labs Language AI for Public Services Recording   Presentation Deck   MindLayer Limited Enhancing Citizen Services: Exploring the Large Language Models in Improving Interaction with Citizens Recording   Presentation Deck   RUM Technology Group Limited Harnessing Natural Language Processing for Enhancing Public Services SagaDigits Limited Using LLM Agents and Dialogue Interface for Enhancing Public Services with Comprehensive, Secure and Privacy Protected Data Services Recording   Presentation Deck
16:00 - 16:20	Break Guided Tour to Exhibition Booths (Physical) Networking (Physical)
16:20 - 16:40	Presentation by Expert Speaker Mr. Derek YEUNG, Chief Digitalisation Officer Hong Kong Monetary Authority
16:40 - 17:40	Presentation of IT Solutions by Industry – Improving Operational Efficiency through Data-driven Decisions Apoidea Group Evolving with AI China Mobile Hong Kong Co. Ltd. AI Intelligent Customer Service Solution Contributes Social Services Neufast Limited Transforming Talent Acquisition with AI Recording   Presentation Deck   Optix Solutions Limited Approve or Not Approve? That's the Question AI Can Handle Recording   Presentation Deck   Rivermap NLP application for Megatrend Research Recording   Wizpresso Next-Gen Technology for Public Sector Recording   Presentation Deck
17:40 - 18:00	Exhibition and Networking (Physical)