I&T Solution

Reference No.

S-0259

Solution Name

Software Robotic Solution - iBot

Solution Description

The government or public service departments usually focus on improving citizen services and effectively solving social problems. In addition, they have to deal with budget and related legislation restrictions. "iBot" can help companies reduce operating costs, replace manual execution of some transactional tasks, and allow the government to focus on public services.

We can apply automation to legacy systems, automate data migration, assist in system upgrade or maintain data in multiple systems at the same time; or in real-time services, provide guided solutions through customer robots to effectively answer part of citizens’ questions; or maintenance and update of citizen information. All operations comply with the principles of compliance, accuracy, efficiency and automation.

Application Areas

Broadcasting
City Management
Climate and Weather
Commerce and Industry
Development
Education
Employment and Labour
Environment
Finance
Food
Health
Housing
Infrastructure
Law and Security
Population
Recreation and Culture
Social Welfare
Transport

Technologies Used

Artificial Intelligence (AI)
Robotic Process Automation

Use Case

- iBot can log in website, search and download needed information automatically;
- Working with Chatbots, assist citizen to fill in different forms;
- Recognize inovice and input to the financial system;
- Part of your digital transformation
- Automate many HR processes;

Company / Organisation Name

Chinasoft International Technology Services (HK) Ltd

Email Address

eric.tang@chinasofti.com

Telephone Number

91348118

Website

http://www.chinasofti.com/

Address

Rm 1503, Low Block, Millennium Plaza, 181 Queen's Road Central, Sheung Wan, HK

If any government department would like to conduct PoC trial or technology testing on the I&T solution, please contact Smart LAB.