I&T Solution

Reference No.

S-0039

Solution Name

iQ-Dwell Time Management System

Solution Description

WildFaces' iQ-Dwell Time Management System can analyse crowd behaviour and dynamics anonymously in real-time, which can help manage dynamic queues in crowded places aiming to reduce congestion and distribute traffic in the most optimal way. 

Our system can calculate individual travel times as well as average travel times between multiple points. This is also useful for managing Queues. The privacy of individuals can be completely protected as the actual images can be anonymized such that general operators cannot see the faces. Only authorized officials can actually see the face of the person.

The system provides a useful dashboard with sufficient information such as average dwell time, individual dwell time, demographics statistics to manage queues and historic data that can be analyzed to understand the routes that people take through an environment and how long they spend in each place.

If we can tag people, we can tag vehicles as well, using license plate recognition, making this solution also applicable to road and traffic management.

Application Areas

City Management
Commerce and Industry
Food
Health
Infrastructure
Law and Security
Population
Recreation and Culture
Transport
Smart Tourism

Technologies Used

Artificial Intelligence (AI)
Data Analytics
Internet of Things (IoT)
Machine Learning
Mobile Technologies
Predictive Analytics

Use Case

The system offers many benefits to our society:
• It can also be useful in Airports and other public organizations to determine how long it takes an individual to pass through their facility. This can tell them to open up more Immigration counters for example and help them manage queues. 
• The ability to find lost children almost real time will ensure safety. Organizations are able to act quickly to save children from being abducted.  The same system can be used to find lost elderly people.
• It can help to bring the current concert ticket scalping problem under control.  The system can differentiate between repeating offenders and genuine purchasers. It can manage queues, identify fighting in real time and prevent escalation of such incidents. 
• Better visitors experience: Reducing queue time and congestion management all help to enhance the Visitor Experience.
This can be useful in Shopping Malls and Retail Stores to determine how long customers spend on average in one area relative to another. This enables them to understand their customer's behaviour and helps them with strategic product placement. 
• Better traffic management – roads and transit systems
• Create harmony between tourists and residents. 

People go to Attractions or Theme Parks to have fun. They expect to be safe and free to enjoy themselves. A real-time navigation system can recommend the best route for Visitors so as to avoid highly crowded areas and create harmony between local citizens and visitors.

Company / Organisation Name

WildFaces Technology Limited

Email Address

mimi.tung@wildfaces.ai

Telephone Number

9681 7276

Website

wildfaces.ai

Address

Room 51, Level 5, Core F, Cyberport 3, 100 Cyberport Road

If any government department would like to conduct PoC trial or technology testing on the I&T solution, please contact Smart LAB.