I&T Solution

Reference No.

S-0470

Solution Name

Springdel Springmatic - Edge Device Management Platform

Solution Description

Springdel offers smart devices management platform for corporations or government bodies to manage smart interactive devices such as mobile phones, tablets, POS, barcode scanners, smart watches etc. 

Nowadays more and more corporations deploy smart devices to frontline operations, e.g. handheld scanners of courier crew.  In case of the public sector, mobiles phones of police officers or barcode scanners/handheld devices of postman.  These mobile devices are important operation tools and valuable assets.  They are scattered all around.  They need proper management to assure they are well taken care of and are not mis-used.  Hence a proper and efficient management tool is needed to take care of these devices.

Springdel is providing a low-cost, easy-to-use and extremely effective platform to manage these smart devices. Unlike conventional MDM (Mobile Device Management) providers, Springdel is the only Modern EdgeOps platform that has a big data architecture.  Our platform is cloud-native.  It doesn’t require any VMWare server and can connect with thousands of devices at the frontline real-time. 
I.e. Manage thousands of devices via one panel, real-time, and without investment on hardware servers.

Benefits brought by Springdel’s EdgeOps platform
-	Security – Secured kiosk mode to confine device to designated applications and thus avoid mis-use
-	Device tracking – The platform can track location of devices real-time and reduce risk of loss
-	Preventive maintenance - Performance metrics of devices are collected realtime,  thus any device malfunction such as battery degradation can be detected early and treated accordingly 
-	Remote update – Apps can be pushed or updated remotely and silently without the need of user involvement.
-	Remote Access and Control – Unique Multi-admin feature allows devices to be remotely accessed by multiple parties, which greatly facilitates trouble shooting 
-	Easy to manage – The intuitive control panel virtually allows administrator control thousands of devices via a single panel view.
-	Works for all devices – Springdel’s unique feature is it can work different OS (iOS and Android) and all versions of Android: AOSP (Android Open Source Platform), GMS or non-GMS.  No other MDM service provided can do so.
-	Fast enrolment – Holder of device just need to scan a QR code to enroll the device to the system
-	Low cost – Without hardware server investment, operational cost per device is only around 15% of other MDM server provider  (85% cost saving)
-	AI ready – The platform is AI ready.  The platform is ready to transform big data collected from the edge smart devices into management insights.

Application Areas

City Management
Improve efficiency in managing government owned smart devices

Technologies Used

Artificial Intelligence (AI)
Cloud Computing
Machine Learning
Mobile Technologies
Predictive Analytics

Use Case

While use case can be many, we take post office and logistics department for example – to help the departments to manage smart devices deployed to postman as well as barcode scanners scattered at different post offices/government's warehouses.  We estimate there are several thousands of smart devices deployed. 

Benefits of using Springdel’s EdgeOps management platform
All in one platform; managed via one single panel
-	It will be one platform able to manage different smart devices (e.g. mobile phones & smart scanners).  Other MDM legacy probably needs separate systems to manage mobile phones of different OS.   They probably have problems to link up AOSP non-GMS devices such as smart scanners.  In our case, all devices can be managed in one single platform and can much improve efficiency in management.
Open possibility to adopt latest logistics management technology 
-	Since Springdel’s platform can seamlessly work with AOSP non-GMS devices, post offices or logistics departments can be more mind-free to consider latest logistics gadgets such as tablets AR/VR glasses, wearables or smart lock for different logistics application scenarios.  A post office can roll out tablets/vending machines to increase efficiency of over-the-counter service.   All these new devices can be accommodated into the Springdel’s management platform.  
Generate operation insights to improve efficiency 
-	Springdel’s platform is AI-ready.  With devices managed real-time in a single platform, valuable big data such as time spent on each routing, slow traffic pattern etc are off the shelf.  Such data can be generated into operation insights, such as re-arrange routing to avoid traffic congestion, re-allocate manpower to balance workload etc can be done accordingly.
Overall saving due to efficiency improvement 
-	There would be significant operating cost saving due overall  efficiency improvement. Saving comes from: 
1)	Less man power in managing thousands of devices, 
2)	Less (no) capital investment in managing additional devices
3)	Reduced down-time of devices due to preventive maintenance in place
4)	Possible to use non-GMS devices where device cost is lower
According to our prior successful cases experience, our per-device management cost can achieve 85% saving compared to other MDM service provider.

Company / Organisation Name

Springdel Technology Limited

Email Address

davidy@springdel.com

Telephone Number

93646349

Website

www.springdel.com

Address

919, 9/F Building 19W, Science Park West Ave, Hong Kong Science Park, N.T.

If any government department would like to conduct PoC trial or technology testing on the I&T solution, please contact Smart LAB.