服务需求

业务需求编号

N-0165

名称

办公室IT设备管理

业务需求/挑战

目前，PC、笔记本、打印机、显示器、系统服务器等PC周边设备种类繁多，分布在不同的办公室。 
随著政府运作数字化的趋势不断增强，这导致不同办公室用于支持其运作的 IT 设备数量增加。 及时跟踪库存水平、设备状态变得越来越困难。 透过一个有效的库存管理系统来简化管理 IT 资产的过程是确保我们的库存井井有条且易于存取的关键。 这包括跟踪设备的位置和状态、管理维护和维修任务以及确保设备得到有效利用。 低效的库存管理给我们的运营带来了许多挑战，包括： 
  
1. 耗时的手动流程 
我们当前的库存管理系统严重依赖手动流程，例如使用电子表格和纸本记录，这些流程既耗时又容易出错。 这导致我们的运营出现不必要的延误和效率低下。 
  
2. 缺乏实时可见性和控制 
如果没有一个用于管理 IT 资产的集中式系统，我们的运营可能对设备状态的可见性有限，对维护和维修流程的控制也有限。 
  
3. 库存不准确 
如果没有有效的库存管理系统，就很难知道我们手头有多少库存，这往往会导致 IT 设备库存过多或库存不足。 
  
4. 合规和安全风险 
如果不对 IT 资产进行适当的跟踪和管理，我们的运营可能会面临违反合规性和安全漏洞的风险。 
  
为了应对这些挑战，我们需要一个全面的库存管理系统，使我们能够准确跟踪库存水平、简化设备管理流程并提供对库存的实时可见性。

应用领域

基础设施
Asset Management

预期成果

1.	Increased Efficiency
With an inventory management system, we can reduce the amount of time and effort required to track inventory levels, handle equipment transaction, and manage maintenance processes. This will result in more efficient operations and a reduction in labor costs.

2.	Enhanced Reporting, Analysis and Decision-making
With a comprehensive inventory management system, we can generate detailed reports and analytics to gain insights into our inventory performance, identify trends, and make informed decisions about resource allocation, equipment purchases, and other aspects of operations.

3.	Improved Equipment Availability
By proactively identifying and addressing maintenance and repair needs, an inventory management system can help ensure that equipment is available and operational when it is needed. This can help reduce downtime and improve productivity.

4.	Increased Equipment Utilisation
An inventory management system can help us identify underutilised equipment and make adjustments to increase utilisation. This can help reduce costs associated with equipment purchases and improve overall resource allocation.

5.	Enhanced Security and Compliance
An inventory management system can help us ensure compliance with regulatory requirements and enhance security by tracking equipment inventory, identifying potential security risks, and ensuring that equipment is properly maintained and secured.

6.	Reduced Maintenance and Repair Costs
By proactively identifying and addressing maintenance and repair needs, an inventory management system can help reduce costs associated with equipment downtime and repairs.

Overall, the expected outcome of the inventory management system project is to improve our inventory management processes, streamline our operations, improve decision-making, increase efficiency and reduced maintenance costs.

拟采用的技术

无线射频识别
物联网

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