
To facilitate the adoption of AI-related innovative solutions in government departments, the Smart Government Innovation Lab (Smart Lab) has created the "AI+ Tool and Solution" featuring a selection of AI-related solutions tailored to different types of common civil service operations. Government departments can easily identify suitable technologies and connect with relevant suppliers of AI solutions in the following areas.
To assist government departments in adopting AI solutions, the Digital Policy Office has released key resources such as the AI Adoption Guide for Government Bureaux and Departments, the Ethical AI Framework, and the Hong Kong Generative AI Technical and Application Guidelines. These documents provide practical guidance on AI adoption, including checklists of best practices, prompt writing tips and facilitation measures. Besides, they also provide guidelines for developing and deploying AI projects responsibly, aligning with ethical standards and best practices to enhance productivity and improve public services by embracing AI technologies.
Government departments are looking for off-the-shelf AI solutions that are conducive to enhancing public services and their operational effectiveness. Solution providers are welcome to propose cost-effective, handy AI solutions or products based on application areas.