Government Departments

The Smart LAB has collected various I&T solutions for reference by relevant government departments to facilitate their formulation of innovative measures to improve public services. Departments can click HERE to find those solutions that match with their service needs, and identify suitable ones for Proof-of-Concept testing and trials in the Smart LAB.

Government departments can also invite innovative solutions for addressing their service needs by clicking HERE to raise their needs or contact us direct.

Find I&T Solutions

PANGA - Data Infrastructure Edge Computing for Smart Cities
PANGA - Data Infrastructure Edge Computing for Smart Cities
Chatbot Solution and NLP applications from ZhuiYi Technology
Chatbot Solution and NLP applications from ZhuiYi Technology
RaSpect-ACE
RaSpect-ACE
​LANDRAY Office Automation (OA) system solutions
​LANDRAY Office Automation (OA) system solutions
Create Efficient and Simplify Business Processes Using NFC
Create Efficient and Simplify Business Processes Using NFC
Next Generation Growable Optical Networks
Next Generation Growable Optical Networks
OceanX Cloud-based Enterprise Content Management (ECM)
OceanX Cloud-based Enterprise Content Management (ECM)
AI-based Application
AI-based Application
Document Delivery By Unmanned Vehicle
Document Delivery By Unmanned Vehicle
Smart Lamp Pole and Robotic
Smart Lamp Pole and Robotic
DataCube Data Intelligent Automation Solution
DataCube Data Intelligent Automation Solution

Raise Service Needs

Part A. Business Needs

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For Government internal reference only

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        Part B. Contact Information

        Add Contact Person/Job Title/Email Address/ Telephone Number

        Personal Information Collection Statement

        1. Purpose of Collection

        The personal data collected by means of this form will be used for the following purposes::

        • Processing business needs of government bureaux/departments;
        • Publishing on Internet and Government Intranet as information sharing;
        • Recording and preparing statistics; and
        • Facilitating communication among government bureaux/departments and I&T service providers.

        2. Transfer of Data

        The personal data provided by means of this form may be disclosed to other government bureaux/departments and I&T service providers.

        3. Access to Personal Data

        Subject to exemptions under the Personal Data (Privacy) Ordinance, you have the right to request access to or correction of personal data provided. Such request should be sent to the email address: smartlab@digitalpolicy.gov.hk.

        4. Enquiries

        Enquiries concerning the personal data provided, including the making of access and corrections, should be addressed to the Smart Government Innovation Lab by either of the following means:

        Important Notes

        1. I/We confirm that all the information provided in this form is true, complete, accurate and does not infringe copyright/patent. I/We understand and agree that DPO or its partners or other parts of the Government has the sole and absolute discretion to: (a) use or share among themselves the information provided; and (b) publicise such information except those for Government internal reference only. I/We shall not claim against DPO or its partners or other parts of the Government for damages arising from such use, sharing and publication. I/We also agree to indemnify DPO and its partners and other parts of the Government for any claims for compensation made by any parties in relation to any copyright/patent issues associated with the information provided and its use .

        2. I/We understand that neither the invitation nor the submission of proposal or related information constitutes a call for tender. The Government has sole and absolute discretion to decide whether or not to proceed with a tender, and if the former, how to proceed. The Government owes no obligation to the company/organisation that submitted the proposal, and shall not be responsible for any cost incurred or claimed by the company/organisation for the preparation of the proposal .

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