AI+ Tool and Solution Catalogue

Solution Description

DeepBrain AI is a global leader in AI-powered Digital Human technology and Generative AI-based interaction solutions. With proven deployments across finance, retail, government, media, and education, we empower organizations to enhance service delivery, reduce operational costs, and scale human-like engagement in a secure, efficient, and innovative way.

Use Case

1. ๐Ÿ›๏ธ Digital Frontline Officer โ€“ 24/7 Virtual Civil Servant Use Case:

Digital Humans stationed on websites, mobile apps, or kiosks

Provide instant answers to public queries in Cantonese/English/Mandarin

Handle FAQs, form guidance, document checks, and process explanations

โœ… Benefits: Shorten counter queues, reduce hotline burden, and extend service hours

2. ๐Ÿงพ AI Video Explainer for Policy & Scheme Promotion Use Case:

Use avatars to simplify complex policy documents (e.g., subsidy eligibility, ESG regulations)

Create easy-to-understand multilingual videos (Cantonese, Putonghua, English, Tagalog)

Post on websites, YouTube, government app, and MTR displays

โœ… Benefits: Improve transparency, citizen education, and digital inclusion

3. ๐Ÿง‘โ€๐ŸŽ“ Virtual Trainers for Civil Service & Public Education Use Case:

AI avatars provide onboarding training, safety instructions, emergency protocolsEmbed in Learning Management Systems or staff intranetIntegrate auto-transcription and test questions

โœ… Benefits: Consistent delivery, localized content, and cost-efficient upskilling

Presentation Videos

If any government department would like to obtain additional information about the AI solution, please contact Smart LAB.